Description

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries and issues in a timely manner.
• Foster positive relationships with customers to enhance their experience.
• Document customer interactions and feedback in the CRM system.
• Assist in training new team members on customer service protocols.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Proficient in English, strong work ethic, technical aptitude, and excellent interpersonal skills.
• Responsibilities and Duties: Must be able to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Qualities and Traits: Strong communication skills and a passion for helping others.
• Working Conditions: Office environment with the possibility of remote work options.