Customer Support : Refunds & Returns Specialist

Cubao, Quezon City

• Process returns & refunds
• Investigate disputed transactions
• Handle escalated customer concerns (chat, email, phone)
• Coordinate with logistics, accounting, and QA teams
• Ensure accurate documentation & compliance

Qualifications:

• College level or graduate
• At least 1 year customer service experience (E-commerce/Retail/Financial Services preferred)
• Strong problem-solving & communication skills
• Detail-oriented, patient, and professional

Be part of a dynamic team where customer advocacy meets policy compliance!

Apply now and grow with us!