• Assist customers with inquiries via phone, email, and chat.
• Provide solutions to customer issues in a timely and efficient manner.
• Document customer interactions and maintain accurate records.
• Work collaboratively with team members to improve service delivery.
• Gather customer feedback for continuous improvement of service and products.

Requirements

• Educational Qualifications: Bachelor’s degree or completed at least 2 years in college with no back subjects, or have earned a minimum of 72 academic units.
• Experience Level: 1–3 years of experience in customer service or related roles.
• Skills and Competencies: Proficiency in English language; excellent interpersonal and organizational skills.
• Skills and Competencies: Strong problem-solving abilities and technical skills.
• Qualities and Traits: Ability to work effectively as a team player.
• Preferably with experience handling Financial or Banking Technical Support accounts

Recruitment Process and Required Score

• Talkpush Registration
• Talkpush Exam
• HRI
• Ops Interview
• Job Offer