• Serve as the first point of contact for customers, providing exceptional customer service and support.
• Handle customer inquiries, resolve issues, and ensure a positive experience.
• Process orders, forms, and requests accurately and efficiently.
• Maintain detailed records of customer interactions and transaction history.
• Collaborate with team members to achieve common goals and improve service quality.

Requirements

• Educational Qualifications: Bachelor’s degree in any field
• Experience Level: Entry Level (0–2 years of experience).
• Skills and Competencies: Above average English language proficiency and communication skills.
• Qualities and Traits: Excellent problem-solving abilities and a team player mindset.
• Skills and Competencies: Strong organizational and interpersonal skills.
• Responsibilities and Duties: Ability to manage call center operations effectively.

Recruitment Process

• Initial Interview (Over the phone)
• Final Interview (MS Teams)
• Job Offer

** Please send your resume directly thru chat**