• Assist customers with inquiries regarding products and services.
• Handle customer complaints and provide solutions in a timely manner.
• Maintain customer records and update information as needed.
• Collaborate with team members to enhance the customer service experience.
• Provide feedback on processes and suggest improvements to enhance service quality.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Strong communication skills
• Skills and Competencies: Experience in call center operations is a plus
• Qualities and Traits: Ability to work in a fast-paced environment
• Qualities and Traits: Strong problem-solving skills