• Provide exceptional customer service and support to clients via phone, email, and chat.
• Assist customers in resolving issues and inquiries effectively and efficiently.
• Document customer interactions and feedback to improve service quality.
• Collaborate with team members to enhance customer satisfaction and improve processes.
• Stay updated on company products, services, and policies to provide accurate information.

Requirements

• Educational Qualifications: Bachelor’s degree in relevant field or equivalent experience.
• Experience Level: Fresh Graduate or Student welcomed.
• Skills and Competencies: Proficient in English Language; strong customer service and technical skills; excellent interpersonal skills.
• Qualities and Traits: Positive attitude, strong communication skills, and a commitment to customer satisfaction.
• Working Conditions: Office environment with flexible working hours, including weekends.
• Responsibilities and Duties: Ability to handle high-volume calls and queries while maintaining professionalism.