• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries and resolve issues promptly.
• Maintain a positive and professional attitude toward customers at all times.
• Document all customer interactions accurately in the system.
• Collaborate with team members to improve service processes and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathy, patience, and problem-solving abilities.
• Working Conditions: Fast-paced environment requiring a flexible schedule.