• Assist customers with inquiries and resolve issues in a timely manner.
• Provide information about products and services to enhance customer understanding.
• Process orders, forms, and applications accurately.
• Maintain customer records and update account information as needed.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Positive attitude and ability to work in a team environment.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Working Conditions: Comfortable working in a fast-paced environment.