• Provide exceptional customer service through various channels including phone, email, and chat.
• Assist customers with inquiries, product information, and resolve any issues promptly.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with cross-functional teams to ensure customer satisfaction and address issues effectively.
• Continuously learn about products and services to enhance customer experience.

Requirements

• Educational Qualifications: High School diploma or equivalent required.
• Experience Level: Entry-level (0–2 years of experience).
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience and a positive attitude in customer interactions.
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle inquiries efficiently.