Call Center Agent (Voice)
Synlink Recruitment Outsourcing Co. Inc.
職位描述
- Handle inbound and/or outbound calls for an international account.
- Provide accurate information, troubleshoot issues, and resolve customer concerns efficiently.
- Maintain a professional tone and deliver excellent customer service at all times.
- Document customer interactions clearly and accurately in the system.
- Follow company processes, scripts, and compliance requirements.
- Meet performance metrics such as call quality, handling time, and customer satisfaction.
- Escalate complex issues to supervisors when necessary.
- Collaborate with the team to achieve account goals and service targets.
Scigee Bustillos
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
今天回覆超過十次
工作地址
2, Ayala Malls Vertis North. Phase 1 & 2, North Ave, Brgy. Bagong Pag-asa, Quezon City, Metro Manila, Philippines
發布於 05 December 2025
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