Description

• Provide exceptional customer service and support via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and improve processes.
• Assist with product information and guide customers through purchasing decisions.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level position.
• Skills and Competencies: Excellent communication skills in English.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Demonstrated teamwork and collaboration skills.
• Skills and Competencies: Organizational and time management skills.
• Skills and Competencies: Customer service orientation and a strong work ethic.

Recruitment Process

• Initial Interview (Over the phone)
• Final Interview (MS Teams)
• Job Offer