Description

• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay updated with product knowledge and company policies.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-centric mindset.
• Working Conditions: Ability to work in a fast-paced, high-volume environment.