Description

• Assist customers with inquiries related to health care services
• Provide product and service information to customers
• Resolve customer complaints and issues effectively
• Document customer interactions and feedback in the system
• Work collaboratively with team members to enhance service delivery

Requirements

• Educational Qualifications: Bachelor’s degree, preferably in Healthcare or related field
• Experience Level: 0–2 years (entry-level position)
• Skills and Competencies: Strong communication skills, empathy, and customer service orientation
• Qualities and Traits: Patient, attentive to detail, and a team player
• Responsibilities and Duties: Adaptability to handle various customer service challenges