Customer Service Representative
Caldwell Communications Consultancy Philippines
職位描述
福利待遇
津貼
醫療報銷
員工表彰與獎勵
佣金, 績效獎金
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
健康維護組織
職業發展
工作培訓
休假和請假
喪假, 體恤假, 家庭病假, 病假, 休假
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
- Amenable to working onsite(office-based)
- Filipino Citizen, or hold relevant residence status
- Completed High school (old or new curriculum)
- Good to excellent in verbal, listening, and communication skills.
- with BPO experience is a plus but NOT required
Daniel Cortez
HR ManagerCaldwell Communications Consultancy Philippines
3 分鐘前回覆
工作地址
135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
發布於 13 December 2025
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