Customer Service Support — Apparel

Staffing Expert Inc.

₱20-30K[月薪]
远程办公1-3 年經驗本科全職
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遠程工作詳情

工作開放國家菲律賓

語言要求英語

這項遠距工作向特定國家的候選人開放。 請確認您是否要繼續,儘管可能有位置限制

職位描述

Join our growing team and help us deliver exceptional service to customers around the world! If you’re passionate about helping people, love problem-solving, and thrive in a fast-paced environment, this role is for you.


Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a professional and friendly manner
  • Provide accurate product information, assist with order placement, and address customer concerns
  • Handle complaints, process returns/exchanges, and escalate complex issues when needed
  • Maintain and update customer records and order details in internal systems
  • Proactively follow up to ensure timely resolutions and outstanding customer satisfaction
  • Collaborate with internal teams to troubleshoot issues and enhance overall service quality


Requirements

  • Proven experience in customer service (e-commerce, retail, or apparel background highly preferred)
  • Knowledge or experience in apparel, fabrics, textiles, and garments
  • Excellent verbal and written English communication skills with a neutral to strong accent
  • Ability to manage high-volume calls while staying calm and positive
  • Strong critical thinking, troubleshooting, and multitasking abilities
  • Familiarity with CRM tools, order management systems, and MS Office/Google Suite
  • Willingness to work flexible hours based on business demands


Preferred Qualifications

  • Strong, clear English accent
  • Previous experience in remote/offshore customer service support
Preview

Romero Lorie

HR OfficerStaffing Expert Inc.

今天回覆超過十次

發布於 06 November 2025

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