Customer Service Representative

MD-TORCH Solutions

₱20-25K[月薪]
远程办公無需經驗高中全職
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遠程工作詳情

工作開放國家菲律賓

語言要求英語

這項遠距工作向特定國家的候選人開放。 請確認您是否要繼續,儘管可能有位置限制

職位描述

What you'll be doing

  1. Handling inbound customer inquiries and requests via phone, email, and chat
  2. Providing accurate and timely information to customers to resolve their issues
  3. Escalating complex queries to the appropriate teams as needed
  4. Maintaining detailed records of customer interactions and follow-up actions
  5. Contributing to continuous process improvements and enhancing the customer experience

What we're looking for

  1. No BPO experience required — but it’s a PLUS if you have customer service or call center experience, ideally within the healthcare industry (SEASONAL ACCOUNT)
  2. Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
  3. Strong problem-solving and critical thinking skills to effectively address customer inquiries
  4. Proficient in English, both verbal and written
  5. Comfortable working in a fast-paced, high-volume environment
  6. Able to work independently and as part of a team
  7. Familiarity with CRM systems and standard office software
  8. With a location/ address, at least 2hrs. away from the Site in Cebu & Quezon City


Preview

Mac Arce

HR OfficerMD-TORCH Solutions

今天回覆超過十次

發布於 06 November 2025

MD-TORCH Solutions

無需融資

少於50人

人力資源

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TORCH Solutions

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