• Assist customers with inquiries and resolve issues efficiently.
• Provide accurate information about products and services.
• Maintain a high level of customer satisfaction through effective communication.
• Document interactions and updates in the customer relationship management (CRM) system.
• Collaborate with team members to enhance service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficiency in English language; strong verbal and written communication skills.
• Qualities and Traits: Empathetic, patient, and problem-solving mindset.
• Responsibilities and Duties: Ability to manage multiple tasks in a fast-paced environment.