Data Entry & Customer Service Specialist

Location: Remote

Employer of Record (EOR): Staffing Vault INC

Compensation: $30 – $40 per hour + Performance Bonuses

Employment Type: Part-Time

Schedule: Monday–Friday, with occasional weekend availability as required

About Staffing Vault INC

Staffing Vault INC is a U.S.-registered Employer of Record (EOR) providing staffing, payroll administration, and compliance management for companies in the finance, accounting, technology, and professional services sectors.

As an EOR, Staffing Vault INC legally employs workers on behalf of partner organizations, ensuring compliance, accurate payroll, and seamless workforce operations.

Position Overview

We are seeking a Data Entry & Customer Service Specialist to support one of our partner companies.

You will perform both administrative and client-support functions, ensuring smooth communication, accurate document processing, and timely data updates.

You will operate under the day-to-day direction of the partner company, while Staffing Vault INC handles payroll, compliance, and administrative support.

Key Responsibilities

Accurately enter, update, and verify financial and customer data in internal systems
Respond to customer inquiries via email, chat, and phone with professionalism and clarity
Assist with processing incoming/outgoing payments according to internal procedures
Reconcile daily logs, identify discrepancies, and escalate as needed
Prepare financial or customer support documentation and periodic reports
Maintain confidentiality of client and financial records
Support departmental deadlines, including occasional weekend projects
Collaborate with remote teams and maintain organized digital records

Qualifications

Experience in data entry, customer service, bookkeeping, or administrative roles
Strong attention to detail and accuracy
Proficiency with Microsoft Excel; familiarity with QuickBooks, Sage, or similar platforms is an advantage
Excellent written and verbal communication skills
Strong organizational ability and time-management skills
Ability to work independently with minimal supervision
Strong work ethic and ability to operate in a fast-paced, remote environment