• Provide exceptional customer service by addressing customer inquiries and resolving issues promptly.
• Maintain a positive and professional demeanor while interacting with customers via phone, email, or chat.
• Document customer interactions and feedback for continuous improvement of services.
• Collaborate with team members to enhance processes and improve customer satisfaction.
• Stay updated on product knowledge and service offerings to provide accurate information to customers.

Requirements

• CUSTOMER SERVICE REPRESENTATIVE
• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1–3 years of customer service experience
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Empathetic, patient, and detail-oriented
• Working Conditions: Fast-paced office environment