Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

HK$3.5-6.3K[月薪]
现场办公 - 達義1-3 年經驗本科全職
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職位描述

福利待遇

  • 津貼

    餐補

  • 員工表彰與獎勵

    績效獎金, 年度考核, 員工表彰計畫, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    意外死亡和傷殘保險, 健康維護組織

  • 額外福利

    免費餐, 開放式工作區

  • 職業發展

    工作培訓

  • 休假和請假

    病假, 休假

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簡介

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve issues and complaints in a timely manner.
  • Maintain customer records and update account information.
  • Collaborate with team members to improve service quality.
  • Follow company policies and procedures to ensure customer satisfaction.

職位要求

  • Educational Qualifications: Bachelor’s degree in Business, Communication, or related field.
  • Experience Level: 1-3 years of experience in customer service or call center environments.
  • Skills and Competencies: Proficiency in English, strong problem-solving skills, ability to work in a team, and experience with sales pipeline management.
  • Working Conditions: Fast-paced call center environment with potential overtime and shift work.
  • Qualities and Traits: Strong work ethic, patience, empathy, and exceptional communication skills.
英語語言客戶服務問題解決團隊合作者銷售通路呼叫中心強烈的職業道德
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Agapito Elizabeth

HR ManagerMetacom Business Process Outsourcing Solution Inc.

今天回覆 6 次

工作地址

3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

發布於 08 July 2025

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Metacom Business Process Outsourcing Solution Inc.

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501-1000 人

BPO 和呼叫中心

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