Customer Service Representative

Transcosmos Asia Philippines, Inc.

HK$2.7-3.4K[月薪]
现场办公 - 達義<1 年經驗高中全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS

  • 健康保險

    意外死亡和傷殘保險, 健康保險, 健康維護組織

  • 休假和請假

    生日假, 產假和陪產假, 病假, 單親假, 女性特殊假, 休假

簡介

  • Providing introductory information to prospective and new customers
  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
  • Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
  • Letting patrons know about additional products or services that might benefit them
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns, when necessary
  • Troubleshooting common issues with products or services
  • Working with a team of CSRs and other departments to find appropriate solutions to problems.

職位要求

  • At least a Senior High School graduate
  • Minimum of 6 months experience as a Customer Service or Technical Support Representative in a BPO setting.
  • Good to excellent communication skills
  • Willing to work on a shifting schedule, including weekends and holidays as needed.
  • Willing to work onsite in BGC, Mckinley Taguig City.


英語語言客戶服務技術技能呼叫中心
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Magnaye Via

Senior Technical RecruiterTranscosmos Asia Philippines, Inc.

1 分鐘前回覆

工作地址

McKinley Hill Dr. McKinley Hill Dr, Taguig, Metro Manila, Philippines

發布於 23 July 2025

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Transcosmos Asia Philippines, Inc.

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