Company Profile:

• This is a U.S.-based developer of alcohol-detection technology, specializing in vehicle-integrated and handheld breath-testing solutions.
• The organization offers products and services aimed at promoting safer roads by helping prevent impaired individuals from operating motor vehicles.

Position: Spanish Customer Service Representative

Industry: Automotive Safety Technology / BPO Company

Location: Taguig City

Salary: Php 70,000

Responsibilities:

• Identify customer needs, answer inquiries, and provide appropriate solutions or alternatives
• Deliver exceptional customer service through phone, email, and chat
• Assist and guide customers through company processes and services
• Ensure all interactions follow company policies, procedures, and quality standards
• Maintain a professional and empathetic approach in resolving customer concerns

Recruitment Process:

• Resume Screening
• Online Registration
• Behavioral Interview
• Online Exam
• Hiring Manager
• Spanish Language Assessment

Requirements:

• Preferably Filipino who is fluent in Spanish language
• Completed at least 2 years in college or SHS graduate
• Amenable to work in shifting schedule
• Preferably with work experience as a bilingual Spanish
• With Customer Service experience

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