Customer Service Representative

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HK$2.4-2.7K[月薪]
现场办公 - 達義1-3 年經驗專科全職
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職位描述

福利待遇

  • 津貼

    電信津貼

  • 員工表彰與獎勵

    獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 其他

    辦公室聚會

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  • Communicate professionally with clients through phone calls, messages, and online platforms
  • Respond promptly to client inquiries, comments, and questions from the company’s social media and online accounts
  • Identify potential leads and successfully book them for clinic appointments
  • Achieve a target of at least three successful client bookings per day (with an average of two arrivals daily)
  • Clearly explain treatment benefits, promos, and vouchers to clients to encourage bookings
  • Ensure accuracy and attention to detail when recording client information (e.g., name, contact number, location, and chosen services)
  • Coordinate effectively with other departments or managers regarding client schedules and updates
  • Handle client conversations patiently, gently, and professionally, ensuring a positive experience
  • Monitor clients on or before their scheduled appointments to confirm attendance
  • Follow approved sales scripts and adapt communication style to meet client needs
  • Maintain accurate records using the CRM system and generate necessary reports
  • Multitask efficiently with calls, messages, and administrative tasks
英語語言客戶服務日程安排問題解決賬戶管理強烈的職業道德技術技能人際溝通能力人際溝通能力
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Luis Palma

HR OfficerBest Reliable Resources

今天回覆超過十次

工作地址

Icon Plaza. Icon Plaza, Federacion Dr, Taguig, Metro Manila, Philippines

發布於 09 October 2025

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