Client Profile: A leading global company providing digital solutions, services and operations in different industries for over 4 decades in the Philippines.

• Position: Customer Service Representative
• Industry: IT/BPO Company
• Location: Taguig, City
• Salary: Php15,000 – Php30,000
• Schedule: Shifting Schedule
• Work Set up: Work on site

Benefits:

• Government mandated Benefits
• HMO
• 13^th month pay
• Sick Leave Credits
• Vacation Leave Credits
• Php40,000 signing bonus

Job Requirements:

• Bachelor’s Degree Holder
• Open for Senior High Graduates and College Undergraduates
• At least 6 months of work
• Willing to work fully on site at shifting schedule
• Amenable to work as soon as possible

Job Responsibilities:

• Handling inbound and outbound calls, messages and email
• Assisting customers with their needs and service inquiries
• Develop and maintain strong relationships with customers and clients
• Managing and resolving escalations by coordinating with teams
• Developing and Maintaining high customer satisfactions

Recruitment Process: Face to Face interview

• Initial interview
• Assessment
• Final interview
• JOB OFFER
• LOOK FOR MS. LIRA