• Provide excellent customer service and support to healthcare clients via phone, email, and chat.
• Assist clients with inquiries regarding healthcare products and services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with healthcare providers to resolve patient issues efficiently.
• Ensure compliance with industry regulations and company policies throughout interactions.

Requirements

• Educational Qualifications: High School Diploma or equivalent required; Senior High School preferred.
• Experience Level: Entry-level (0–2 years of experience in customer service preferred).
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Empathetic and patient with a commitment to customer satisfaction.
• Responsibilities and Duties: Ability to handle challenging conversations with professionalism.
• Working Conditions: Must be able to work in a fast-paced and evolving environment.