Customer Service Representative

JetSon Manpower Agency

HK$2-2.6K[月薪]
现场办公 - 達義無需經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    人壽保險, 健康維護組織

  • 休假和請假

    病假

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We are seeking Mobile Support Associates to join our Australian Mobile Support Account. This role is open to Senior High School graduates with no prior BPO experience. Successful candidates will provide customer support for mobile services, assisting clients with inquiries, troubleshooting, and account-related concerns.


Key Responsibilities

  • Customer Assistance: Handle inbound calls and chats to support customers with mobile-related issues.
  • Technical Support: Guide customers through troubleshooting steps for mobile devices, SIM cards, and network connectivity.
  • Account Management: Assist with billing inquiries, plan upgrades, and account changes.
  • Service Excellence: Deliver high-quality customer service while meeting performance metrics.
  • Documentation: Record customer interactions and resolutions accurately in the system.
  • Flexibility: Work on a shifting schedule to align with Australian business hours.
  • Compliance: Adhere to company policies, data privacy standards, and regulatory requirements.


Preview

Oficiar Aaron

RecruiterJetSon Manpower Agency

今天回覆 8 次

工作地址

Bonifacio Global City. Bonifacio Global City, Taguig, Metro Manila, Philippines

發布於 25 November 2025

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  • 或其他違法情形。
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