Customer Service Representative

• Location: Mckinley Site
• Salary Package: PHP 25,000 with 50k Sign on bonus! If you can start this December
• Start Date: Dec 20, 2025
• Work onsite
• No assessment

Key Responsibilities

• Responding promptly and accurately to customer inquiries via phone, email, or chat.
• Diagnosing and resolving customer issues efficiently and effectively to ensure customer satisfaction.
• Maintaining detailed records of interactions and transactions in the customer management system.
• Providing product information and guidance to customers.
• Collaborating with team members and other departments to enhance the overall customer experience and address escalated issues.

Required Skills

• Excellent verbal and written communication skills for effective interaction with customers.
• Strong problem-solving skills to quickly and accurately resolve customer issues.
• Ability to remain calm under pressure and manage challenging conversations with professionalism.