We are seeking a driven and detail-oriented Specialist to join our team. In this full-time role, you will play a crucial part in our compliance and risk management efforts, focusing on key areas such as Know Your Customer (KYC). This position is based in Taguig City, Metro Manila.

What you'll be doing?

• Conduct outreach to clients via email and phone to request and follow up on required KYC documentation.
• Coordinate with internal teams to resolve KYC-related issues.
• Track outreach progress and maintain detailed records in internal systems.
• Adhere to internal policies, procedures, and regulatory guidelines

Why Join Us?

• Competitive Salary & Benefits – Earn well while enjoying great perks
• Career Growth – Clear paths for promotions and skill development
• Supportive Work Environment – Join a team that values you
• Comprehensive Training – No problem! We’ve got you covered
• Exciting Opportunities – Be part of a dynamic and growing industry

Salary Package: ₱28,000 – ₱42,000 (depends on related experience)

Besides above industry-standard salary, you will also have HMO coverage from day one of your career.

PERKS:

• Competitive medical coverage for the employee and family (parents, spouse, children, or domestic partner)
• Medicine reimbursement for outpatients
• Maternity assistance
• Life, accidental death and dismemberment, and total permanent disability insurance
• Comprehensive In-Patient Care
• Out-Patient Care
• Annual Physical Exam (APE)
• Dental

QUALIFICATIONS:

• High School Graduate (Old Curriculum) / Senior High School Graduate
• College Undergraduate / College Graduate
• Willing to work on a shifting schedule
• At least 6months BPO voice experience: experience in handling KYC accounts , banking account , financial account

SITE: Science Hub Tower 4, McKinley, Taguig (near Venice Grand Canal Mall)

Setup: Onsite

Ready to take the next step? Apply today!