Team Leader
Enshored Inc.
職位描述
福利待遇
法定福利
13薪
健康保險
人壽保險, 健康維護組織
其他
企業社交活動
休假和請假
喪假, 產假和陪產假, 病假, 休假
- Supervise daily customer service operations and team performance.
- Train, mentor, and evaluate customer service representatives.
- Handle complex customer inquiries and resolve complaints.
- Implement service protocols to enhance customer satisfaction.
- Analyze service metrics and report on team achievements.
- Collaborate with other departments to improve service delivery.
- Educational Qualifications: Bachelor's degree in Business Administration or related field.
- Experience Level: 1-3 years of supervisory experience in customer service.
- Skills and Competencies: Strong communication, problem-solving, and leadership skills.
- Working Conditions: Office environment with occasional extended hours to meet team goals.
- Qualities and Traits: Empathetic, proactive, and detail-oriented leader committed to team development.
Luz Glenys
Recruitment OfficerEnshored Inc.
工作地址
20th floor, The JMT Condominium Corporation. 27 ADB Ave, Ortigas Center, Pasig, 1605 Metro Manila, Philippines
發布於 11 July 2025
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