Team Leader

Synlink Recruitment Outsourcing Co. Inc.

HK$6.6-7.3K[月薪]
混合办公 - 巴石3 - 5 年經驗高中全職
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職位描述

  • Supervise and support a team of RCM specialists in day-to-day operations.
  • Monitor performance metrics and ensure targets for accuracy, productivity, and quality are met.
  • Provide training, feedback, and coaching to enhance individual and team performance.
  • Handle escalations related to billing, denials, and account follow-up.
  • Ensure compliance with HIPAA and client-specific requirements.
  • Collaborate with cross-functional teams (Quality, Training, HR, and Operations) to implement process improvements.
  • Prepare and present regular performance and productivity reports to management.
  • Manage scheduling, attendance, and task assignments of team members.
  • Participate in client calls, calibration sessions, and business reviews as needed


Qualifications

  • High school graduate or above (certifications in Medical Billing or Healthcare Administration are a plus)
  • 3–5 years of experience in US Medical Billing / RCM
  • At least 1–2 years in a Team Lead or Supervisory role
  • Strong knowledge of RCM processes (charge entry, payment posting, denial management, AR follow-up)
  • Experience in a call center environment handling billing inquiries
  • Excellent communication, leadership, and interpersonal skills
  • Proficient in billing software and MS Office tools
Preview

Gracelyn Aguilar

HR OfficerSynlink Recruitment Outsourcing Co. Inc.

今天回覆 8 次

工作地址

Market! Market!. McKinley Pkwy, Taguig, Metro Manila, Philippines

發布於 21 October 2025

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