Customer Support for Travel & Reservations | Work in Makati/Ortigas
HR Spectacles
職位描述
簡介
- Provide exceptional customer support via phone, email, and live chat.
- Resolve customer inquiries and issues promptly and professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Identify patterns in customer feedback to suggest process improvements.
- Stay updated on product knowledge and company policies.
職位要求
- Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field.
- Experience Level: Less than 1 year of experience in customer support or a related area.
- Skills and Competencies: Proficient in sales pitching and closure, strong organizational skills, customer-oriented mindset, and excellent problem-solving abilities.
- Working Conditions: Office environment with a focus on team collaboration.
- Qualities and Traits: Strong communication skills, empathetic, proactive, and adaptable.
Del Valle Patricia
Head of Talent AcquisitionHR Spectacles
活躍於三天內
工作地址
Manila. Manila, Metro Manila, Philippines
發布於 28 May 2025
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