HubSpot Expert & Data Analyst

Genfinity Philippines, Inc.

HK$22.4-25.1K[月薪]
混合办公 - 馬卡蒂3 - 5 年經驗本科全職
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職位描述

福利待遇

  • 津貼

    電信津貼, 交通補貼

  • 員工表彰與獎勵

    年度考核, 員工表彰計畫

  • 法定福利

    13薪

  • 健康保險

    健康維護組織

  • 額外福利

    公司設備, 開放式工作區, 停車位, 睡眠區, 食品儲藏室

  • 職業發展

    學徒計畫, 工作培訓, 導師計畫, 職業發展

  • 休假和請假

    產假和陪產假, 病假, 單親假, 休假

  • 工作生活兩不誤

    居家辦公

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The HubSpot Expert & Data Analyst is responsible for taking ownership of CRM, reporting, and data analysis needs. This role is designed for someone who can function independently, proactively identify improvements, and create scalable solutions to make teams more efficient, and data driven. The Analyst will build and optimize workflows, dashboards, and automations in HubSpot, while also pulling and analyzing data from multiple sources to generate insights for Customer Care, Customer Success, and leadership teams.


This is an individual contributor role at a manager-level skillset — ideal for someone who thrives on problem-solving, creative execution, and cross-functional collaboration without needing heavy oversight. The Analyst will partner with Customer Support and Customer Success leaders to define and track key metrics, ensure data accuracy and usability across systems, and communicate findings clearly to both technical and non-technical stakeholders.


DUTIES AND RESPONSIBILITIES


  • Own the design, creation, and optimization of HubSpot dashboards, workflows, automations, lists, and reports
  • Develop scalable processes in HubSpot to improve team efficiency and ensure accurate, actionable reporting
  • Pull, analyze, and synthesize data from HubSpot and other sources to identify trends, risks, and opportunities
  • Partner with Customer Support and Customer Success leaders to define and track key metrics (e.g., CSAT, churn, time to resolution, retention)
  • Proactively recommend process improvements and data-driven solutions to enhance reporting, tracking, and decision-making
  • Ensure data accuracy, consistency, and usability across systems
  • Communicate findings clearly and persuasively to technical and non-technical stakeholders


QUALIFICATIONS


  • 5+ years of hands-on HubSpot experience, including advanced workflows, automations, dashboards, and reporting.
  • 3–5 years of data analytics experience, with proven ability to pull and analyze data from multiple sources and present actionable insights
  • Associate degree or bachelor’s degree holder to any related course
  • Excellent English communication skills, both written and verbal
  • Strong problem-solving skills and ability to work independently with minimal direction
  • Strong data literacy and analytical skills
  • Experience with data visualization tools to present complex data in a clear and compelling way
  • Excellent communication, storytelling, and collaboration skills to effectively convey insights and influence decision-making
  • Experience supporting customer support and/or customer success teams, with knowledge of the metrics that drive those functions
  • Prior SaaS industry experience
  • Track record of building scalable processes that improve reporting and team efficiency
  • Familiarity with other BI or analytics tools (e.g., Tableau, Looker, Power BI)


Preview

Terese Bobis

Solutions Architect - Talent AcquisitionGenfinity Philippines, Inc.

活躍於三天內

工作地址

11 F, Current latitude and longitude 14.552609491667175, 121.01917769122099

發布於 06 November 2025

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