Mastercrete Solutions Inc. Dispatcher

Dispatcher

Mastercrete Solutions Inc.

HK$2-3.3K[月薪]

现场办公 - 拉古納1-3 年經驗本科全職

福利待遇

法定福利
13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS
職業發展
職業發展
休假和請假
產假和陪產假, 病假, 單親假, 女性特殊假, 休假

Receiving and answering booking of trucks on time thru email
Preparation of all necessary documents for the dispatch of trucks
Ensure completeness and accuracy of data encoded on the trip documents
Monitoring of truck movements and load status updates, proactively resolving issues or delays
Track and trace loads in transit, ensuring on-time pickup and delivery
Provide professional, timely communication with clients, carriers, and internal stakeholders
Develop and maintain strong carrier relationships, identifying reliable partners for specialized moves
Maintain accurate data entry and reporting using Excel/spreadsheet tools
Collaborate with leadership to identify and lead continuous improvement efforts in dispatch and logistics processes
Demonstrate strong multi-tasking capabilities while managing a high volume of loads
Briefing of truck personnel on the important things to remember during and after delivery
Coordinates and provide updates with customer on the status of truck dispatch and arrival
Encodes all dispatch and trip records thru the identified ERP System
Provide reports on the daily truck dispatch transactions
Cascade all important information to all truckers being mandated by Mastercete's Top Management and clients
Provide proper endorsements to colleagues to ensure that there are no important things that will be overlooked
Ensure that all documents related to dispatch records are intact and readily available
Provides full reports to HR Department of any non-compliance of truckers with regard to company rules and regulations
Conduct trainings to truckers if necessary
Provide assistance with the trucker during loading and delivery
Tracking of trucks after exceeding 8 hours on trip from the time it was dispatched to garage

Proven experience with TMS platforms
Proficiency in Microsoft Excel and Google Sheets
Exceptional attention to detail and organizational skills
Strong verbal and written communication skills in English
Positive, solution-oriented attitude with the ability to work under pressure and adapt in a dynamic environment
Ability to manage multiple tasks and priorities simultaneously
Self-starter who can work both independently and collaboratively with cross-functional teams
Knowledge of freight regulations, permits, and specialized equipment a strong plus

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