Bunan Manpower Services Front Desk Receptionists

Bunan Manpower Services

HK$2-2.6K[月薪]

现场办公 - 奎松市<1 年經驗專科全職

Greet guests warmly upon arrival and assist with check-in and check-out procedures
Process reservations, cancellations, and room assignments
Answer phone calls, emails, and customer inquiries in a courteous and timely manner
Provide information about hotel services, amenities, local attractions, and directions
Handle guest complaints or concerns professionally and escalate when necessary
Maintain accurate records of guest accounts, payments, and room charges
Coordinate with housekeeping, maintenance, and other departments for guest needs
Manage front desk cash transactions, issue receipts, and balance daily reports
Ensure the lobby and reception area are clean, organized, and welcoming
Follow hotel policies, procedures, and safety guidelines

Strong communication and interpersonal skills
Proficient in basic computer applications and hotel reservation systems (if applicable)
Good problem-solving skills and attention to detail
Ability to multitask and work under pressure
Willing to work shifting schedules, weekends, and holidays

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