MangoJob Front Office Manager

MangoJob

HK$2.8-3.4K[月薪]

现场办公 - 馬尼拉1-3 年經驗本科全職

Oversee daily front office operations to ensure exceptional guest service.
Manage staff schedules, training, and performance evaluations.
Coordinate with other departments for seamless guest experiences.
Handle guest inquiries, complaints, and feedback professionally.
Maintain inventory and manage guest reservations efficiently.
Ensure compliance with hotel standards and policies.
Oversee front desk operations, manage staff, ensure guest satisfaction, and handle customer inquiries.

Educational Qualifications: Bachelor’s degree in Hospitality Management or related field.
Experience Level: 1-3 years in a front office or customer service role.
Skills and Competencies: Proficient in English, strong customer service, exceptional interpersonal skills, and experience with customer relationship management.
Working Conditions: Fast-paced environment, may require evening or weekend shifts.
Qualities and Traits: Strong leadership, problem-solving abilities, approachable, and attentive to details.

英語語言客戶服務客戶關係管理人際溝通能力