Besttrack Manpower Services Front Office Manager

Besttrack Manpower Services

HK$2.7-3.4K[月薪]

现场办公 - 三描禮士1-3 年經驗本科全職

Oversee daily front office operations to ensure efficiency and guest satisfaction.
Manage staff scheduling, training, and performance evaluations.
Handle guest inquiries, complaints, and feedback professionally.
Ensure adherence to hotel policies and procedures.
Collaborate with other departments to enhance guest experiences.
Prepare reports on front office metrics and operational performance.

Educational Qualifications: Bachelor’s degree in Hospitality Management, Business Administration, or related field.
Experience Level: 1-3 years of experience in a front office or customer service role.
Skills and Competencies: Strong customer service skills, excellent communication, and problem-solving abilities.
Responsibilities and Duties: Overseeing front office operations, managing staff, and ensuring guest satisfaction.
Working Conditions: Fast-paced environment with flexible hours, including evenings and weekends.
Qualities and Traits: Strong leadership, attention to detail, and a friendly demeanor.

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