Healthcare Team Leader w/CDI Clinical Documentation/ DRG Diagnosis Experience

Global Group Innovative Services, Inc.

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现场办公 - 奎松市1-3 年經驗學歷不限全職
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職位描述

簡介

Hiring: BPO Team Lead – CDI/DRG Experience (Onsite | Ortigas)

Location: Onsite – Ortigas, Pasig City

Start Date: ASAP

Salary: Negotiable (based on experience)

Schedule: Full-time

?‍? Role Overview:

We are looking for a results-driven Team Lead with at least 1 year of experience in Clinical Documentation Improvement (CDI) and DRG-related processes within a BPO setting. The ideal candidate will be responsible for leading a team of healthcare specialists, ensuring performance targets are met, and maintaining the highest standards of compliance and documentation quality.

✅ Key Responsibilities:

  • Lead and manage a team of CDI/DRG specialists to meet productivity and quality benchmarks

  • Monitor and evaluate team performance; provide regular coaching and feedback

  • Ensure compliance with healthcare documentation standards and coding guidelines

  • Collaborate with QA, Training, and Operations teams to drive continuous improvement

  • Handle escalations, resolve process issues, and support client deliverables

  • Prepare and submit reports related to team metrics and performance

? Qualifications:

  • At least 1 year of experience as a Team Lead in a BPO or healthcare outsourcing environment

  • Minimum 1 year of hands-on experience with CDI and/or DRG processes

  • Strong leadership, communication, and organizational skills

  • Knowledge of medical coding standards and healthcare compliance is a plus

  • Willing to work onsite in Ortigas

  • Can start immediately

職位要求

Please refer to job description.

Healthcare Knowledge項目管理數據分析Client Relationship Management戰略規劃問題解決溝通技巧Regulatory ComplianceTeam Leadership變更管理
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Arielle Custodio

HR ManagerGlobal Group Innovative Services, Inc.

工作地址

9/F Triumph Building, 1610 Quezon Avenue, South Triangle, Quezon City, Metro Manila, Philippines

發布於 30 April 2025

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