• Greet guests upon arrival and assist with check-in procedures.
• Handle guest inquiries and provide information about the hotel and local attractions.
• Manage reservations and ensure all data is accurately entered into the booking system.
• Address guest complaints and work towards resolving issues efficiently.
• Process check-outs and handle payment transactions.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level, no previous experience required.
• Skills and Competencies: Excellent customer service skills.
• Qualities and Traits: Friendly demeanor and strong communication skills.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Working Conditions: Ability to work shifts, including weekends and holidays.