HR Supervisor | Earn up to 35K+ monthly! | 15K* Sign on Bonus

ISTA Solutions, Inc.

HK$4.1-5.4K[月薪]
现场办公 - 馬卡蒂1-3 年經驗學歷不限全職
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職位描述

簡介

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HR Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

Team Lead

  • Oversees daily operations for all agents delivering high-quality and valued services

  • Conduct training and coaching, including insights and action plans to improve

  • Analyze and report on productivity and other metrics - such as attendance, end-of-day reports, and compliance with company protocols

  • Ensure that the client is updated on significant program activities, issues, and concerns through calls, emails, meetings, reports

  • Perform other supervisory tasks as required

Administrative and Back Office

  • provides administrative support across the HR, Benefits, and HRIS functions.

  • uploading and tracking documents in the HRIS, processing department related invoices, and maintaining internal systems and trackers.

HR Support

  • Review and process HR-related invoices

  • Upload associate documents into the HRIS (e.g., terminations, transfers, onboarding forms)

  • Maintain and update HR data within the system

  • Support onboarding/offboarding processes as needed

  • Assist with audit preparation and file maintenance

  • Respond to basic HR-related administrative requests

Benefits Support

  • Process and track benefits-related invoices

  • Upload and maintain benefits documents (e.g., COBRA notices, enrollment forms) in the HRIS

  • Track benefits-related Leave of Absence activity and data points with Direct Bill

  • Coordinate with vendors for administrative follow-up (as needed)

  • Assist with benefits-related audits and compliance tracking

HRIS Administration

  • Excel and report generation

  • There is no external voice component to the work, but there are a lot of emails. A lot of Excel work as well across all departments.

Requirements
  • 1 - 2 years experience as an HR Associate / Generalist

  • At least 6 months of team lead / supervisory experience

  • Experience with HRIS platforms

  • BPO Experience is a PLUS!

  • Good working knowledge with MS tools

  • Proficiency in MS Excel (Pivot, V-LOOKUP)

  • Strong organizational and multitasking skills.

  • Excellent verbal and written English skills

  • Attention to detail and accuracy.

  • Ability to work independently and as part of a team.

  • Discretion and integrity when handling confidential information.

  • Wiling to work onsite in Makati

  • Amenable working night shifts

 

Benefits

What can we offer you?

  • Competitive salary and benefits

  • Health Insurance with free dependents*

  • 10%-night differential

  • Attendance Bonus

  • Paid time off

  • Convertible to cash leave credits

  • Performance Appraisal

  • Work-life balance

  • A focus on growing your career path with us

  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership

  • We create opportunities for you to learn and grow at any stage of your career

  • Continuous learning and innovation

  • We foster an all inclusive environment where everyone thrives

 

職位要求

Please refer to job description.

Recruitment員工關係Onboarding績效管理HR Policies衝突解決Training Development合規性數據分析
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Boss

HR ManagerISTA Solutions, Inc.

工作地址

4th Floor, Maria Cornelia Building #222 Sen. Gil J. Puyat Ave., Makati City, Metro Manila, Philippines

發布於 30 April 2025

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