Job Summary

Support IT, Fixed Asset & Admin teams with documentation, coordination, asset management, and vendor liaison for smooth operations.

Job Description

About Us:

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals

The Role

The IT Administrative Assistant is an internal position that will provide administrative support to the IT, Fixed Asset, and Admin Department ensuring efficient operations and effective communication. This role involves coordinating various administrative tasks, managing IT documentation, assisting with Fixed asset management, and liaising with vendors. The ideal candidate will be organized, detail-oriented, and have a basic understanding of IT functions and terminology.

Key Responsibilities

• Manage IT-related documentation, including admin tasks, IT tickets, and inventory records.
• Coordinate meetings, appointments, and schedules for the IT, FA, and Admin.
• Assist in maintaining and updating IT asset inventory and procurement processes.
• Support the onboarding process by coordinating with IT, FA, and Admin for setting up new hires.
• Handle vendor communication and coordination for software and hardware purchases.
• Prepare and maintain reports, presentations, and correspondence related to Outsourced projects.
• Assist with managing and updating the company's IT knowledge base and documentation.
• Ensure compliance with IT policies and procedures.
• Assist in basic troubleshooting and IT support tasks, as needed.
• Provide support during audits, client visits, and staff onsite.
• Assist with stock management, including company asset issuance, returns, repairs, inventory, safekeeping, and asset documentation.
• Performs other related duties as assigned.
• Maintaining records of any work done on office premise
• Cleans and assists with upkeep of the facilities.
• Orders supplies and materials needed for repairs and maintenance, with HQ approval.
• Responding and attending to Outsourced HQ concerns
  
  

Qualifications

• Education: High school diploma or equivalent; an associate's or bachelor's degree in a related field (e.g., Information Technology, Business Administration) is preferred.
• Experience:
  
  

○ 1-3 years previous administrative experience, preferably in an IT, FA, and Admin environment.

○ Familiarity with IT terminology and basic technical concepts.

○ Experience with IT asset management, procurement, or vendor coordination is a plus.

• Skills:
  
  

○ Excellent organizational and time management skills.

○ Strong written and verbal communication abilities.

○ Proficiency in Microsoft Office Suite and Google Workspace.

○ Basic knowledge of IT tools and software (e.g., ticketing systems, RMM tools, and VPNs).

○ Attention to detail and the ability to multitask in a fast-paced environment.

○ Basic troubleshooting skills or willingness to learn.

○ Strong problem-solving skills and a proactive approach.

• Personal Attributes:
  
  

○ High level of integrity and ability to handle confidential information.

○ Strong customer service orientation.

○ Ability to work independently as well as part of a team.

Working hours

• Monday- Friday 9AM-6PM Flexible schedule
  
  

Work Location

• Office-based - Cebu Business Park, Cebu City Philippines
  
  

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.