Service Desk Transformation Consultant

Bravissimo Resourcing Inc.

HK$15.2-18.5K[月薪]
混合办公 - 馬卡蒂5 - 10 年經驗本科全職
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職位描述

福利待遇

  • 津貼

    電信津貼

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假

  • 健康保險

    牙科保險, 健康維護組織

  • 休假和請假

    病假, 休假

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The Service Desk Transformation Consultant will be responsible for leading the transformation of service desk operations.

  • Analyze current service desk processes
  • Identify areas for improvement
  • Implement best practices and new technologies
  • Collaborate with cross-functional teams


Requirements

  • Bachelor's/College Degree, preferably in IT field.
  • Experience in transformation and solutions for Service Desk accounts
  • At least 6-8 years experience in IT Service Desk
  • Prior consulting and automation experience is a must
  • Presales/solution experience will be an added advantage
  • Experience with Generative AI (GenAI) models, Machine Learning (ML), Natural Language Processing (NLP), and other AI frameworks is preferred.
  • Ability to collaborate with cross-functional teams and effectively communicate AI concepts to non-technical stakeholders
  • Applicants must be willing to work in Eastwood, Libis QC.
  • Hybrid setup but will depend on business requirements.
  • Should be flexible in working hours.




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Peco Khloe

Recruitment Associate Bravissimo Resourcing Inc.

今天回覆 5 次

發布於 03 December 2025

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