{"@context":"https://schema.org/","@type":"JobPosting","title":"IT Technical Support","educationRequirements":{"@type":"EducationalOccupationalCredential","credentialCategory":"bachelor degree"},"experienceRequirements":{"@type":"OccupationalExperienceRequirements","monthsOfExperience":36},"description":"

1. Service Delivery and Operational Support

Assist in resolving day-to-day IT support requests from users, including troubleshooting hardware, software, and network issues.
Coordinate with internal and external teams to ensure timely resolution of technical issues and incidents.
Provide on-site and remote IT support across multiple office locations as needed.
Help maintain and update IT documentation, such as asset inventories, incident logs, and user access records.

2. Infrastructure and Network Support

Participate in the setup, configuration, and maintenance of IT hardware (e.g., laptops, printers, routers, servers).
Assist in network-related tasks including cabling, router/switch configuration, and monitoring connectivity issues.
Help ensure the availability and functionality of internal systems, applications, and platforms.
Support periodic upgrades, patching, and preventive maintenance activities for both hardware and software systems

3. Systems Security and Compliance

Support the monitoring of security infrastructure, including reviewing firewall logs and tracking abnormal bandwidth usage (secondary support role).
Help enforce company-wide IT security policies, standards, and procedures.
Assist in conducting internal information security training and awareness campaigns to educate staff on cybersecurity best practices.
Contribute to ensuring compliance with regulatory and corporate IT standards, including managing access control and data protection protocols.

4. Project Implementation and IT Initiatives

Work with cross-functional teams to help deliver IT projects and initiatives at both the enterprise and business unit levels.
Participate in system rollouts, migrations, and deployment of new IT tools or platforms.
Support testing, documentation, and user training as part of project activities.
Provide feedback and suggestions for continuous improvement in IT service delivery.

","identifier":{"@type":"PropertyValue","name":"E-Solutions IT Services","value":"309070"},"datePosted":"24 April 2025","validThrough":"2025-07-23 14:34:25","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"E-Solutions IT Services","sameAs":"https://bossjob.ph/company/48220","logo":"https://assets.bossjob.com/companies/48220/logo/logo.png"},"baseSalary":{"@type":"MonetaryAmount","currency":"PHP","value":{"@type":"QuantitativeValue","minValue":30000,"maxValue":60000,"unitText":"MONTH"}},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"Manila Water Balara Business Area. 2 H Ventura St, Quezon City, 1108 Metro Manila, Philippines","addressLocality":"Quezon City","addressRegion":"National Capital Region","postalCode":"","addressCountry":"Philippines"}},"directApply":true}

哎呀！該職位已不再開放