NUVEN GLOBAL ENTERPRISE CORPORATION IT Specialist

NUVEN GLOBAL ENTERPRISE CORPORATION

HK$3.3-4K[月薪]

现场办公 - 甲米地5 - 10 年經驗本科全職

Performs daily backup of ASYST Server and SAP Business One.
Supports All offices (Pasay & Tanza) Users as well as employees under temporary work-from-home arrangement regarding all IT-related requirements.
Monitors on a regular basis SSL VPN connectivity between Pasay Office-Tanza Office network main line.
Supports Users in SAP Business One error database.
Conducts annual Preventive Maintenance for all desktop workstations and server and to submit Accomplishment Report upon completion.
Conducts price comparison and supplier check for new IT equipment requirement prior to actual purchase.
Coordinates with Telco Partner regarding any problem encountered with the internet.
Coordinates with IT Suppliers for license and contract renewal.
Creates Email address for newly hired employee and deletes Email address of separated employee.
Develops the Company website, makes regular updates and proposes improvements to make it more user friendly.
Provide technical support for hardware and software issues.
Diagnose and troubleshoot network and hardware problems.
Install and configure computer systems and applications.
Maintain documentation of support activities and solutions.

Educational Qualifications: Bachelor’s degree in Information Technology or related field.
Experience Level: at least 5 years of experience in IT technical support.
Skills and Competencies: Proficient in System Administration, IT Infrastructure, IT Asset Management, Windows Server, System Monitoring, System Analysis, Server and Database Operations, SAP Business One, and Troubleshooting.
Working Conditions: Office-based environment with potential on-call hours for emergencies.
Qualities and Traits: Strong problem-solving skills, attention to detail, excellent communication abilities, and a proactive mindset.