• Provide technical support for hardware and software issues.
• Troubleshoot and resolve IT-related problems for end-users.
• Assist with the installation, configuration, and maintenance of IT systems and infrastructure.
• Participate in system monitoring and perform regular audits of IT assets.
• Document all support activities and maintain a knowledge base for common issues.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science or a related field.
• Experience Level: 0–2 years of experience in IT support roles.
• Skills and Competencies: Proficiency in Java and Python.
• Skills and Competencies: Experience with Windows Server and IT asset management.
• Skills and Competencies: Strong proficiency in system monitoring and administration.
• Skills and Competencies: Knowledge of IT infrastructure and system analysis.
• Qualities and Traits: Strong problem-solving skills and ability to work under pressure.