IT Technical Support

Strategic Networks, Inc.

HK$2-2.6K[月薪]
现场办公 - 邦阿西楠省1-3 年經驗本科全職
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職位描述

福利待遇

  • 津貼

    交通補貼

  • 法定福利

    13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS

  • 健康保險

    意外死亡和傷殘保險, 健康維護組織

  • 休假和請假

    喪假, 產假和陪產假, 病假, 單親假, 休假

  • 工作生活兩不誤

    旅行管家

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AMENABLE TO WORK IN MULTIPLE WORK LOCATIONS SUCH AS IN PANGASINAN AND NCR

FIELD WORK

AS TECHNICAL SUPPORT

  • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
  • Experience in Windows & non-Windows Operating environment
  • Recommend and apply solutions, including on-site repair for remote users
  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
  • Determine and execute system reconfiguration needs.
  • Establish end user service level agreements.
  • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
  • Supervise complaint ticketing system and follow timely resolution of all work orders.
  • Demonstrated ability to provide user support by means of remote access tools.
  • Provide status update to the ticketing tools in a timely manner.
  • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
  • Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly.


  • Amenable to work in multiple work locations such as in Pangasinan and NCR
  • Can start ASAP
  • With at least 1 year work experience
資訊科技基礎設施IT資產管理
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Remoquillo Mica

RecruiterStrategic Networks, Inc.

今天活躍

工作地址

Binalonan. Binalonan, Pangasinan, Philippines

發布於 13 August 2025

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  • 或其他違法情形。
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