IT Technical Support
Dermcare Inc.
職位描述
福利待遇
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
意外死亡和傷殘保險
休假和請假
產假和陪產假, 病假, 休假
- Act as the first point of contact for customer technical issues, providing timely and accurate resolution for Dermcare Inc. products.
- Gather customer information, diagnose concerns, and ensure proper troubleshooting processes.
- Educate and guide customers through available support resources.
- Document customer interactions and escalate complex issues to relevant departments.
- Maintain proficiency in Dermcare Inc.'s offerings and stay informed on industry trends.
- Educational Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field.
- Experience Level: Entry-level position, less than 1 year of experience required.
- Skills and Competencies: Proficiency in computer systems and software, strong problem-solving skills, excellent communication and customer service skills.
- Working Conditions: Office environment, may require shift work to cover various time zones.
- Qualities and Traits: Patient, detail-oriented, able to work independently and as part of a team, adapts quickly to new technologies.
Sarical Ethil
HR AssistantDermcare Inc.
今天回覆 0 次
工作地址
371, 371 Dr. Sixto Antonio Ave.. 371 Dr. Sixto Antonio Ave., Pasig, Metro Manila, Philippines
發布於 03 November 2025
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