IT Technical Support
Dermcare Inc.
職位描述
福利待遇
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
意外死亡和傷殘保險
休假和請假
產假和陪產假, 病假, 休假
- Act as the first point of contact for customer technical issues, providing timely and accurate resolution for Dermcare Inc. products.
- Gather customer information, diagnose concerns, and ensure proper troubleshooting processes.
- Educate and guide customers through available support resources.
- Document customer interactions and escalate complex issues to relevant departments.
- Maintain proficiency in Dermcare Inc.'s offerings and stay informed on industry trends.
- Educational Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field.
- Experience Level: Entry-level position, less than 1 year of experience required.
- Skills and Competencies: Proficiency in computer systems and software, strong problem-solving skills, excellent communication and customer service skills.
- Working Conditions: Office environment, may require shift work to cover various time zones.
- Qualities and Traits: Patient, detail-oriented, able to work independently and as part of a team, adapts quickly to new technologies.
Sarical Ethil
HR AssistantDermcare Inc.
活躍於三天內
工作地址
371, 371 Dr. Sixto Antonio Ave.. 371 Dr. Sixto Antonio Ave., Pasig, Metro Manila, Philippines
發布於 03 November 2025
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