Quality Assurance Specialist (Tiktok Live)

M Commerce Corporation

HK$3.3-6K[月薪]
现场办公 - 達義1-3 年經驗本科全職
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職位描述

福利待遇

  • 法定福利

    13薪

  • 健康保險

    健康維護組織

Live Hosting Monitoring

  • Monitor live TikTok hosting sessions in real-time to ensure consistent quality and performance.
  • Identify and report any content violations or behavior that does not align with company policies or TikTok guidelines.
  • Evaluate host performance, content delivery, and audience engagement.


Quality Assurance and Feedback

  • Conduct post-live evaluations and provide constructive feedback to hosts for continuous improvement.
  • Maintain detailed reports on host performance, engagement metrics, and compliance issues.


Compliance and Risk Management

  • Ensure all live content adheres to brand guidelines, marketing objectives, and legal regulations.
  • Identify potential risks related to content, privacy, and brand reputation and report them promptly.


Process Improvement

  • Recommend improvements to live streaming strategies based on performance analysis and industry best practices.


Training and Development

  • Assist in onboarding and training new hosts on best practices, platform policies, and brand expectations.
  • Organize refresher training sessions based on QA findings and trends.6. Data Analysis and Reporting: 
  • Analyze live session data to identify trends, audience preferences, and areas for improvement.
  • Generate and present reports on live hosting performance, compliance, and quality metrics.
  • Must have at least 1 year experience as a QA Specialist, preferably from the BPO industry
  • Possesses effective communication skills and has the ability to provide constructive criticism and collaborate with Operation Leads
  • Strong presentation skills
  • Excellent analytical skills
人際溝通能力抖音溝通技巧Live Monitoring流程改進風險管理
Preview

Panes SAM

Recruitment LeadM Commerce Corporation

活躍於三天內

工作地址

The Curve. 1630 3rd Ave, Taguig, Metro Manila, Philippines

發布於 19 January 2025

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