• Y
ou will setup and manage user Roles and Permissions, as agreed with Snr Mgt, and in-line with best practice. Thereafter, you will apply to ALL users as directed by the line managers
• Y
ou will work with key stakeholders in developing a framework for the approval and implementation of new code changes
• Y
ou will support and contribute to network architect plans related to the enterprise systems. These will identify data flows, redundancy backups etc.
• Y
ou will support, manage and coordinate the technical aspects of a Change Release process for the NetSuite ERP
• W
orking with internal and external staff, you will Coordinate and oversee the successful resolution of system related issues
• Y
ou will provide status updates to key stakeholders related to system Performance and Health
• Y
ou will Develop, Implement & Manage a recovery action plan for major system events. It could include Escalation pathways, SLA’s and Accountability matrix
• Y
ou will attend & participate in regular update meetings to discuss NetSuite related items

• Y
ou will have extensive experience managing an ERP for a similar sized business, ideally NetSuite
• Y
ou will be certified in one or more methodologies related to code development and release, e.g. Agile, PRINCE2, SDLC etc.
• Y
ou will have the ability to self-manage your time and others as requited
• Y
ou can work independently, as well as part of a global team
• Y
ou can build strong relationships with internal stakeholders, as well as key vendors
• Y
ou have excellent communication skills, Written, Verbal and Presentation
• Y
ou can adapt your working style to work alongside end-users, as well as Snr Mgrs. and Executives
• Y
ou will be experienced with the MS Office tools, as well as Visio and Project Planning

Please refer to job description.