Online Customer Service Representative

Lexie Staffing co.

HK$2.6-3.3K[月薪]
现场办公 - 宿務應屆畢業生/學生高中全職
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職位描述

福利待遇

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 職業發展

    工作培訓

  • 休假和請假

    產假和陪產假

  • 工作生活兩不誤

    彈性時間

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We are looking for highly motivated individuals to join our Logistics Account team based in Banawa, Cebu City. The successful candidates will be responsible for assisting customers with shipment inquiries, tracking deliveries, and resolving logistics-related concerns in a timely and professional manner. This is 1 day hiring process!


This role is ideal for fresh graduates or individuals seeking to start a career in the Business Process Outsourcing (BPO) industry. Comprehensive training, coaching, and interview guidance will be provided throughout the application process.


Key Responsibilities:

  • Handle customer inquiries and provide accurate information regarding shipments, deliveries, and logistics operations.
  • Assist clients in resolving issues related to lost, delayed, or damaged parcels.
  • Coordinate with partner departments to ensure efficient handling of customer requests.
  • Maintain accurate records of customer interactions and transactions.
  • Demonstrate professionalism, empathy, and problem-solving skills during all customer interactions.


Qualifications:

  • At least Senior High School Graduate, College Level, or College Graduate.
  • Fresh graduates are encouraged to apply.
  • Strong English communication and comprehension skills.
  • Willing to work on-site in Banawa, Cebu City.
  • Amenable to shifting schedules and weekend shifts if required.


Recruitment Process:

  1. Initial Assessment
  2. Second Assessment
  3. Final Interview
  4. Mock Call
Applicants will receive coaching and guidance for each step of the process to ensure readiness and confidence.
英語語言客戶服務問題解決團隊合作者銷售團隊人際溝通能力審慎呼叫中心
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Borlongan Monique

HR OfficerLexie Staffing co.

活躍於七天內

工作地址

Concentrix Banawa1830 South, R. Arcenas St, Cebu City, 6000 Cebu, Philippines

發布於 09 October 2025

Lexie Staffing co.

A 輪融資前

101-500 人

BPO 和呼叫中心

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Lexie Staffing & Business Consulting Company

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