E-Commerce Account (NON-VOICE)

MD-TORCH Solutions

HK$3-3.3K[月薪]
现场办公 - 奎松市<1 年經驗本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS

  • 健康保險

    健康保險

  • 額外福利

    睡眠區

  • 職業發展

    職業發展

  • 工作生活兩不誤

    彈性時間

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What you'll be doing

  1. Providing excellent customer service and support to clients through various digital channels such as email, chat, and social media
  2. Responding to customer inquiries, concerns, and complaints in a timely and professional manner
  3. Troubleshooting and resolving customer issues efficiently and effectively
  4. Maintaining accurate and detailed records of customer interactions
  5. Collaborating with cross-functional teams to ensure seamless customer experiences
  6. Continuously improving processes and procedures to enhance customer satisfaction


What we're looking for

  1. Excellent written communication skills and the ability to articulate complex information clearly and concisely
  2. Associate /College graduate + Atleast 3 months CFE experience
  3. Strong problem-solving and critical thinking skills to handle a variety of customer inquiries and concerns
  4. Proficiency in using digital tools and platforms to effectively support customers
  5. Demonstrated experience in a customer service or e-commerce role, preferably in a call centre or contact centre environment
  6. Ability to work effectively in a fast-paced, high-volume environment and adapt to changing priorities
  7. A passion for providing exceptional customer experiences and a commitment to continuous improvement
英語語言客戶服務後台支援呼叫中心強烈的職業道德問題解決團隊合作者人際溝通能力人際溝通能力技術技能組織能力
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Arce Mac

HR OfficerMD-TORCH Solutions

今天回覆 8 次

工作地址

Robinsons Giga Tower. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

發布於 31 October 2025

MD-TORCH Solutions

無需融資

少於50人

人力資源

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TORCH Solutions

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